The Importance of Satisfied Customers for Small Business Success: Why Engaging Customers is Key to Your Future”
Small business owners understand the crucial role customers play in their success. But unfortunately, some may unintentionally adopt a culture that views customers as a hindrance. This often manifests in poor facilities, low-quality products and services, unenthusiastic employees, and poor customer service. But with the competition and options available, most customers will quickly move on …