What does it take to turn around a failing business?
 
Once dismissed as a relic of the past, Barnes & Noble pulled off one of the most remarkable turnarounds in modern retail. After years of losing ground to Amazon, B&N reinvented itself—not by competing on price, but by leveraging its greatest strength: local bookstores with a human touch.
 
The result? 600+ profitable stores, renewed customer loyalty, and a revitalized brand.