A recent study by The Workforce Institute of UKG revealed that 69% of individuals attribute their managers as having the most significant impact on their mental health, comparable to their partner’s effect. This impact was reported to be greater than the influence of doctors (51%) or therapists (41%). These findings emphasize the significant role that …
The Critical Role of Managers in Employee Mental Health Read More »
In her beautiful book about the Los Angeles Public Library fire, Susan Orlean captures the magic of what libraries can offer. She describes walking through the empty library in Downtown L.A., not a soul in sight, and feeling connected to all the different voices represented on the millions of pages surrounding her. “A library is …
Small business owners understand the crucial role customers play in their success. But unfortunately, some may unintentionally adopt a culture that views customers as a hindrance. This often manifests in poor facilities, low-quality products and services, unenthusiastic employees, and poor customer service. But with the competition and options available, most customers will quickly move on …
The Ohio Restaurant Association recently conducted a poll to gauge the effects of the current economy on Ohio’s restaurants. The results showed that most operators experienced an increase in sales during December 2022, attributed to holiday events, parties, and large groups. Despite this increase, the cost of labor and supplies continues to rise for most …
Ohio Restaurants Report Positive Sales in January Poll But Remain Cautious Read More »
Les Mckeown preaches that finding a profitable and sustainable market is the most critical task for any founder. The clearer we understand our target customers or clients, the more efficiently we can market our products and services to them in their preferred language, style, and method. One person who got this right was not a …
The Path to Growth: Targeting the Right Customers Read More »
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